Refund Policy

Last updated: September 21, 2026

Templates are digital files and cannot be returned once downloaded. We still want you to get a working product.

When we refund

  • The file is corrupt or will not open, and we cannot fix it.
  • The template is materially different from its product page.
  • You were charged twice for the same product.

When we do not refund

  • You changed your mind after downloading.
  • You bought the wrong template.
  • The template does not fit your specific use.

How to request

Email support@strategicslides.com within 14 days of purchase with your order email and the reason. We reply within 2 business days. Approved refunds go back to your original payment method through Whop.