Refund Policy
Last updated: September 21, 2026
Templates are digital files and cannot be returned once downloaded. We still want you to get a working product.
When we refund
- The file is corrupt or will not open, and we cannot fix it.
- The template is materially different from its product page.
- You were charged twice for the same product.
When we do not refund
- You changed your mind after downloading.
- You bought the wrong template.
- The template does not fit your specific use.
How to request
Email support@strategicslides.com within 14 days of purchase with your order email and the reason. We reply within 2 business days. Approved refunds go back to your original payment method through Whop.